Privacy Policy

Effective Date:19/08/2025
Last Updated: 19/08/2025

Indicasoft.com (“Website”), operated by Toomoki Technologies Services and Private Limited (“Company”, “we”, “our”, or “us”), values your privacy and is committed to protecting your personal data.

This Privacy Policy complies with:

• EU General Data Protection Regulation (GDPR)
   

• Digital Personal Data Protection Act, 2023 (India)
   

• Other applicable global data protection regulations.
   

By accessing our Website or services, you consent to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect:

(a) Personal Information

• Name, email, phone, address, company details, login credentials.
   

(b) Technical Information

• IP address, browser type, device identifiers, OS, geolocation (where applicable).
   

(c) Service-Use Information

• Information you provide while registering, purchasing, requesting demos, or contacting us.
   

(d) Sensitive Personal Data (if applicable)

• Only where explicitly required for services, with prior consent (e.g., financial/payment details).
   

 

2. Legal Basis for Processing (GDPR)

We process personal data only when:

• You have given consent.
   

• Processing is necessary for performance of a contract.
   

• To comply with a legal obligation.
   

• To protect legitimate business interests (balanced with your rights).
   

 

3. Consent (GDPR & DPDP Act)

• By using our Website and services, you explicitly consent to the collection and use of your data as per this Policy.
   

• You may withdraw consent at any time by contacting us at compliance@indicasoft.com
   

• Under the DPDP Act, consent must be free, informed, specific, unconditional, and unambiguous.
   

 

4. Purpose of Processing

We use your data to:

• Provide and improve services.
   

• Communicate updates, offers, and notifications.
   

• Personalize your experience.
   

• Ensure security and prevent fraud.
   

• Comply with legal and regulatory obligations.
   

 

5. Cross-Border Data Transfer

• We ensure transfers are done only to jurisdictions with adequate data protection standards (GDPR adequacy decisions or DPDP-compliant safeguards).
   

• Where required, Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs) will be implemented.
   

 

6. Data Retention

• Data will be retained only for as long as necessary for the purposes stated or as required by law.
   

• Once the purpose is fulfilled, data will be securely deleted or anonymized.
   

 

7. Your Rights

Under GDPR:

• Right to Access – Request a copy of your data.
   

• Right to Rectification – Correct inaccurate/incomplete data.
   

• Right to Erasure (Right to be Forgotten).
   

• Right to Restriction of Processing.
   

• Right to Data Portability.
   

• Right to Object to processing, including for marketing.
   

• Right to Withdraw Consent at any time.
   

Under DPDP Act (India):

• Right to Access Information about data processing.
   

• Right to Correction and Erasure of personal data.
   

• Right to Grievance Redressal via a Grievance Officer.
   

• Right to Nominate another person to exercise rights in case of death/incapacity.
   

To exercise your rights, contact us at compliance@indicasoft.com

 

8. Data Security

We adopt industry-standard administrative, technical, and physical safeguards to protect data. However, no system is 100% secure, and we cannot guarantee absolute security.

 

9. Children’s Privacy

Our services are not directed to children under 18 years. We do not knowingly collect data from minors.

 

10. Third-Party Links

Our Website may link to third-party websites. We are not responsible for their privacy practices.

 

11. Grievance Redressal (DPDP Act)

In compliance with the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Redressal Officer:

Grievance Officer
Toomoki Technologies Services and Private Limited
[Registered Office Address]
Email: compliance@indicasoft.com
Phone: 02231846644 

You may file complaints regarding data processing, and the officer will acknowledge and resolve them as per applicable timelines.